June 27, 2019
    
      
        Altice
        
      
      
        102 North Woodbine Rd
        
      
      
      Saint Joseph, MO 64506 
    
    
  
          Heart of America Chapter Cable ModemCommunications in a DOCSIS Network Session Date: 6/27/2019 Time: 11AM Location:Altice102 North Woodbine RoadSt. Joseph, MO 64506Or BlueJeans Conferencing-Link to come Cost: FREE!! Contact: Tara Anderson  tara.anderson@alticetechservicesusa.com Event Description: Cable Modem Communication in a DOCSIS Network  Shane Bryan, Director of Operations for AlticeTechnical Services and SCTE Razorback President, will engage you in training onCable Modem Communication in a DOCSIS Network. Cable modem communication back to the CMTS has historicallyremained a mystery to many cable technicians. Concepts such as CM RX & TX,wireless protocols, CMTS receive levels, and how these things differ from plantlevels are crucial for a technician to understand for effective troubleshootingand installation. This training session will cover the following:         Why do cable modem TX and RX levels    change when splitter configuration changes?                     How is this different than system        plant levels?                         What does it mean to ‘hit the CMTS    at zero”?            What’s the difference between the    different wireless protocols?             What affects internet speeds other    than RF?        Please send headcount of attendeeswho will be coming on site and headcount for virtual attendees for your companyvia E-mail to Tara Anderson at   tara.anderson@alticetechservicesusa.com