Understanding the technologies supporting today’s cable telecommunications architecture is critical to making informed business decisions, thus maximizing an organization’s business metrics. In addition to learning about today’s fiber architectures, participants will learn about the technologies on an optical network used to deliver high-speed data (HSD), video services, voice-over IP (VoIP) telephony, and networking the customer premises. Next, this course will explore how to hold it all together with business and operations support systems (B/OSS). In conclusion, learners will get a glimpse of cable’s future.
SCTE is offering a preview of the Understanding Fiber Technology course by allowing access to first module for FREE.
Want to learn even more? Enroll in the full Understanding Fiber Technologies course.
Target Audience
Target Audience
Entry-level or new hire personnel
Customer Service Representatives
Non-technical managers:
- Executives
- Marketing managers
- Public and government affairs managers
- Customer service managers
Recommended Prerequisites
None