FAQs

Yes, you can request this online here. This will send an email to you with a link for password reset.

Yes, you can request this online here. This will send an email with your username information.

If you have less than 10 employees joining as members, please have them follow our directions here on how to join as individual members online. Those with existing accounts can login to their account.scte.org account and click "Renew Membership" under their user profile or can call our membership services team for renewal assistance at 800-542-5040x1.

If you have 10 or more employees you would like to sign up for individual memberships, please have employees open accounts and then contact our membership services team at info@scte.org or 800-542-5040x1 for assistance.

If your company offers corporate sponsored memberships, please check online here for Corporate Alliance or CableLabs All Access information for renewal directions, or contact our membership services team at info@scte.org or 800-542-5040x1 for additional assistance.

Login to your account.scte.org and click "User Profile." Select "My Membership" to view your membership type and Paid Through date.

Login to your account.scte.org and click "User Profile." Select "My Membership" to view your membership type and Paid Through date. If your membership is not active, you can select the "Renew Membership" button to activate your membership online.

Check your membership Paid Through date online here. If the paid through date is older than the current year, contact the SCTE membership services team at 800-542-5040x1 for membership assistance.

Our Professional Membership benefits feature access to the Cable Knowledge Resource Collection, SCTE Microlessons, SCTE Chapters, training and certification discounts, as well as other services here.

Executive Member benefits include all professional level benefits, as well as access to the SCTE LiveLearning Webinars for Executives.

Corporate Alliance Membership may be paid by your company through the corporate alliance program. The agreement may include individual membership coverage. To learn more about your company's coverage click on your company logo here.

CableLabs All-In Seat holder benefits include membership, online training enrollments as well as access to TechExpo.

Access the SCTE training portal by logging into account.scte.org and clicking "My Courses" under the navigation menu.

For additional assistance with course access, download our step-by-step directions (PDF).

CableLabs All-In Seat holder benefits include online training. To use your benefits, log in to account.scte.org, click "My Courses", and enroll directly in the SCTE training portal.

Watch our enrollment video for a walkthrough of this process.

Corporate Alliance Partnerships may also include training coverage. Please check with your management team for details.

Watch our video guide on how to enroll others in SCTE training courses.

If needed, employees can contact our Membership Services team to update their organization details by emailing info@scte.org or calling 800-542-5040 x1.

Employees can share their course progress with you under their profiles, but there is no way for them to directly share this information with you. Once they complete their course final exam and course evaluation, learners can forward you a copy of their course completion certificate for your records.

If you are a corporate partner, you can request additional information at professionaldevelopment@scte.org.

To generate a course completion certificate you must complete the final exam and course evaluation in the SCTE training portal. Once the evaluation is complete, your course completion certificate will be available for download. For additional assistance view our support document here.

To access your course completion certificate you must complete your final course evaluation. This needs to be completed in the SCTE training portal, which you can access by clicking "My Courses" under your SCTE Account. Your course evaluation will be waiting for completion under the course navigation page. Click the course title to access this page, and there will be a link to complete the evaluation at the top of the page. Once submitted, your course completion certificate will be available for immediate download. For additional assistance view our support document here.

Access the SCTE training portal by logging into account.scte.org, clicking "My Courses" under our navigation menu. Once in the training portal click the "Transcript" tab to download a copy of your transcript and course completions certificates. For additional assistance view step-by-step directions here, or watch our video on the SCTE training portal here.

No, to be SCTE Certified you must sit for an SCTE certification exam and pass with a 76% percent or higher. Take the next step and get SCTE Certified. You can purchase SCTE Certification Exams here in our certification exam catalog.

For additional test attempts you must get supervisor approval for an additional attempt. This must be submitted in writing to professionaldevelopment@scte.org.

Sign into your User Profile here. Open the "Certification" tab and click on the exam link to launch your exam in the presence of your SCTE Exam Proctor.

Already signed in? Click here to access your test under the exam link in the presence of your SCTE Exam Proctor.

All SCTE proctors are volunteers. You can use our proctor lookup feature here to locate a proctor in your area.

If you don't have a proctor serving in your area, or would prefer to complete your certification exam on your own schedule, you can purchase remote proctorship here.

Certification exams must be purchased under the individual testing candidate's account. Have the learner sign into their account.scte.org record, navigate to our certification exam catalog here, and complete your purchase online following the checkout prompts.

For step-by-step instructions reference our support document here.

Search for certified individuals online here.

After you have successfully passed your exam, your certification certificate will be mailed to the shipping address noted on file within 5–6 weeks.

Confirm your shipping address under the "Contact Information" section of your user profile here.

Confirm your active certification status here.

Need additional assistance? Contact our training services team at professionaldevelopment@scte.org or 800-542-5040x2.

A total of 12 Recertification Units (RUs) (21 RUs for DVEP, IPEP) are required to maintain SCTE certification without having to re-take the exam. If you have not earned the minimum RUs, you may retake the exam, incurring the cost of the testing fee. The RUs must be earned during the 3-years immediately following last certification date.

Visit the SCTE Recertification Process page or follow the steps below:

1. 1. If you're not already logged in to the SCTE Portal, login
2. 2. Review your SCTE transcript for RUs earned within the three-year timeframe
3. 3. If necessary, record any external training and respective documentation here
4. 4. Once you have an estimated RU count, submit the recertification form
5. 5. Finally, pay the application fee

Need additional assistance? Contact our training services team at professionaldevelopment@scte.org or 800-542-5040x2.

Automated remote proctoring follows a “record and review” process that records a participant's webcam video, microphone audio, screen, and web traffic during assessment delivery. Prior to beginning the exam, participants are prompted to hold their identification to the webcam and once the system captures a photo of the ID, the participant is allowed to start the exam.

Video is analyzed to detect a participant's eye and head movements, identify when multiple faces are present, and detect ambient noise levels to flag potential unauthorized help from others.

Remote proctoring allows certification candidates the flexibility to take exams at any time from any location and does not require a human proctor. The exam platform records a participant's webcam video, microphone audio, screen, and web traffic using a browser extension that must be installed prior to initiating the exam. All exam participants are prompted to display their government issued identification card to the webcam and once the system captures a photo of the ID, the participant is allowed to commence the exam.

Video is analyzed to detect a participant's eye and head movements, identify when multiple faces are present, monitor what information is displayed on the screen, and detect ambient noise levels to flag potential unauthorized help from others for SCTE review.

Yes. Automated Remote Proctoring is configured to prompt participants to hold their government or company issued identification to the webcam prior to beginning the assessment. Once the system captures a photo of the ID, the participant is allowed to commence the assessment. The system will flag assessment results in which the scanned ID may be suspicious and warrants human review.

Automated Remote Proctoring uses a "record and review" process that records a participant's webcam video, microphone audio, screen, and web traffic during assessment delivery.

In the age of generative AI, it's more important than ever to ensure that certification reflects genuine knowledge and professional readiness. Although the SCTE exams will continue to follow an open-book format, the use of AI is not permitted.

Yes. You may still use a calculator during your certification exam.

The system monitors a participant's keystrokes, browser resizing, copy/pasting, new browser tab or window opening, or the enabling of accessibility mode in attempts to circumvent the software. Video is analyzed to detect a participant's eye and head movements and identify when multiple faces are present. Ambient noise levels are analyzed to flag potential unauthorized help from others. Ambient noise levels are monitored throughout the exam to detect any changes that fall outside of white noise and warrant review.

No. Although full recordings are available for each assessment session, the system applies a "suspicion level score" derived from an algorithm that considers the behaviors and other data points recorded during the assessment session. Additionally, suspicious behaviors and activities are flagged within each session recording as well as a detailed PDF report, enabling the reviewer to quickly review for possible transgressions.

Recording starts right as you enter the exam, after the diagnostics pre-check and exam agreement have been completed. Recording stops as soon as the test-taker submits or closes the exam.

All exam recordings are stored for a period of 6 months.

Participants taking assessments must use either

• Google's Chrome browser with Proctorio's Secure Exam Proctor Chrome extension
• Microsoft Edge with Proctorio's Secure Exam Proctor extension

If the extension isn't installed beforehand, users will be redirected to add the extension upon opening their certification exam. Installation typically takes about a minute.

Yes. Go to the Edge Extension download page or the Chrome extension download page, depending on your browser. Download and install the extension.

No, Proctorio only runs during the exam. Test-takers can tell when Proctorio is "on" because the Proctorio extension shield icon will turn green. Since Proctorio is a browser extension, it can be uninstalled or disabled immediately after an exam is submitted and reinstalled or enabled in time for the next exam.

->MINIMUM SYSTEM REQUIREMENTS AS DEFINED BY PROCTORIO LINKED HERE<-

Before an exam launches, system diagnostics are performed on a participant's device to ensure compatibility and ensure that the device settings and hardware such as the webcam, microphone, and screen sharing are properly enabled.

No. The exam timer does not start until after the pre-checks are complete.

No. Proctorio makes the test-taker fully aware of what permissions are required to enter a Proctorio exam. Proctorio software runs as a browser extension, meaning its access to the information on a test-taker's personal computer is limited and it cannot access personal files or change system settings.

No. Proctorio only uses face detection and gaze detection which cannot uniquely identify an individual's face. Face detection is used to detect the presence of one or more human faces or if the test-taker has left the exam for any reason.

No. Proctorio will never access your personal files or data stored on your computer.

No, Proctorio does not have access to your browser history.