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Learning Journey

Business Class

Recommended Prerequisite Courses

Though these courses are not specific to the Business Class Technician Learning Journey, it is imperative to have the necessary comprehension or experience before beginning the journey. If you do not have the knowledge, it is recommended that you complete the courses listed below.

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RF System Theory

This interactive course is designed to ensure learners record proper RF signal levels and verify RF quality within the various upstream and downstream portions of the cable network. (estimated duration: 12 hours)

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Return Path

The Return Path course focuses on design, set-up and troubleshooting of the reverse system in cable networks. (estimated duration: 24 hours)

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Broadband Wireless Specialist (BWS) Curriculum

The Broadband Wireless Specialist (BWS) Curriculum is designed to provide a comprehensive understanding of wireless networks in homes and small businesses. (estimated duration: 23 hours)

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Electrical Fundamentals

The Electrical Fundamentals course offers learners a general understanding of the key elements, concepts and terminology used around electrical components in a telecommunication network. (estimated duration: 12 hours)

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Ethernet Passive Optical Network (EPON)

The Ethernet passive optical network or EPON course provides essential knowledge of using an Ethernet passive architecture to deliver a fiber to the home or fiber to the x (FTTH/FTTx) system, along with cable services such as video, voice and data. (estimated duration: 6 hours)

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Mobility Essentials

Learners will gain an understanding of the characteristics of mobile networks from both a business and a technical perspective. (estimated duration: 24 hours)

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Understanding Internet of Things

The Introduction to Internet of things (IoT) course is a self-paced, 20-hour program. The course provides an overview of the concepts and challenges of the transformational digital economy when people, process, data and things connect. (estimated duration: 20 hours)

Fundamental

These courses will explain the foundational principles, knowledge, and application of business technology and their importance. The courses in this section will assist technicians in learning about several aspects of fundamental telecommunications subjects.

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Broadband Fiber Installation (BFI)

This interactive course is designed to provide learners with the benefits of working with fiber to the premises (FTTP)/FTTx networks to service cable customers. Learners will be able describe the types of passive optical networks (PON) used by cable operators and differentiate these networks from an HFC and Fiber Deep access network. (estimated duration: 16 hours)

Broadband Fiber Installation also prepares you for SCTE's BFI certification.

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Business Class Services Fundamentals

The Business Class Services Fundamentals course provides a broadband technician with the fundamental knowledge need to perform a business class service installation, including high-speed data services, video services, and telephony. (estimated duration: 24 hours)

Business Class Services Fundamentals is one of several courses that prepares you for SCTE's BCSS certification.

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CCNA1v7: Introduction To Networks

CCNA1v7: Introduction to Networks for cable professionals is the first of three courses that are used to prepare for the Cisco Certified Network Associate (CCNA) exam. (estimated duration: 70 hours)

CCNA1v7 is one of several courses that prepares you for the Cisco CCNA certification.

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Understanding Cable Wide Area Networks (UCWAN)

Understanding Cable Wide Area Networks is an introductory course designed to provide participants with an overview of the technologies used to create wide area networks. (estimated duration: 4 hours)

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Understanding Cloud Computing (CompTIA Cloud Essentials)

The SCTE Understanding Cloud Computing course was developed leveraging the CompTIA Cloud Essentials certification materials. (estimated duration: 12 hours)

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Understanding Cybersecurity

The Understanding Cybersecurity course explores the field of cybersecurity, data confidentiality, best practices for using the Internet and social media safely. (estimated duration: 15 hours)

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Understanding Multiplexing

Understanding Multiplexing is an introductory course designed to provide participants with an overview of different multiplexing technologies used in the cable industry. (estimated duration: 4 hours)

Advanced

These courses explain the advanced principles of business technology and their importance. The advanced courses are recommended for in-field technicians that have a fundamental knowledge of the business network.

Learners are advised to complete the foundational courses or are knowledgeable in areas such as but not limited to Business Class Services Fundamentals, CCNA1: Introduction to Networks, and Understanding Cable Wide Area Networks.

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Network Specialist (CompTIA® Network+ N10-008)

The SCTE Network Specialist (CompTIA Network+ N10-008) online course builds on foundational user-level knowledge, along with providing success with implementation, understanding of the industry standards, and grasp of core technologies needed to respond to the home networking and business market. (estimated duration: 48 hours)

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Ethernet Transport Essentials

The Ethernet Transport Essentials course gives technicians the working knowledge of Ethernet networks and standards. Learners will immerse themselves in layer two transport topics like pseudo-wires, ethernet security/Mac-sec, and power over ethernet. (estimated duration: 2 hours)

Ethernet Transport Essentials is one of several courses that prepares you for SCTE's BCSS certification.

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Advanced Wireless - (CWNA)

The Advanced Wireless - Certified Wireless Network Administrator (CWNA®) course provides advanced knowledge of RF behavior, modulation, signal loss, operating channels and describes the features and functions of wireless local area network (WLAN) components. (estimated duration: 48 hours)

The Advanced Wireless course prepares you for the CWNP CWNA certification.

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CCNA2v7: Switching, Routing, and Wireless Essentials

CCNA2v7: Switching, Routing, and Wireless Essentials (SRWE) for cable professionals is the second of three courses that are used to prepare for the Cisco Certified Network Associate (CCNA) exam. (estimated duration: 32 hours)

CCNA2v7 is one of several courses that prepares you for the Cisco CCNA certification.

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CCNA3v7: Enterprise Networking, Security, and Automation

CCNA3v7: Enterprise Networking, Security, and Automation (ENSA) for cable professionals is the third and final course that is used to prepare for the Cisco Certified Network Associate (CCNA) exam. (estimated duration: 32 hours)

CCNA2v7 is one of several courses that prepares you for the Cisco CCNA certification.

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Understanding Network Protocols and Routing (UNPR)

Understanding Network Protocols and Routing is an introductory course designed to provide participants with the fundamentals of IP networking and routing. IP networks have become the foundation for the networks used in the broadband industry. (estimated duration: 8 hours)

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Network Security

The purpose of this course is to provide the skills, knowledge, and abilities in the field of network security. Learners in this course are exposed to the foundational knowledge required to respond to network security threats through various threat mitigation measures. (estimated duration: 70 hours)

Expert

The courses in this section are intended to provide veteran in-field service employees with more advanced techniques and skills regarding business class services, along with the theories associated with them. The expert-level courses are recommended for business class technicians who have a comprehensive knowledge of the business network. These courses explain the expert principles of business technology and their importance.

Learners are advised to complete foundational and advanced coursework such as but not limited to Advanced Wireless, CCNA3: Enterprise Networking, Security, and Automation, and Cybersecurity Essentials.

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Linux Essentials (Linux Professional Institute)

The course provides the fundamentals of the Linux operating system and the command line. It provides a “starting place” for learning the Linux operating system. (estimated duration: 70 hours)

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PCAP - Programming Essentials in Python

In the course you will learn to design, write, debug, and run programs encoded in the Python language using an integrated Sandbox for hands-on. (estimated duration: 75 hours)

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